I can’t log into my Gmail account? What can I do? The recovery options decline me.

  1. Visit: https://www.google.com/accounts/recovery/ and enter your email address, and then the security code
  2. You will then be on this page: https://www.google.com/accounts/recovery/recoveryoptions. Down the bottom in small writing, you will see text that says “Can’t access any of these recovery options? Verify your identity by answering multiple questions about your account.” Click the link which takes you to https://www.google.com/accounts/recovery/knowledgetest

This link is your last hope of gaining access back to your email account.


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